A receptionist plays an important role in any company’s integral part. A CEO and the directors of a company are the core to creating and establishing the business, but the receptionist is at the front line to represent the business. The receptionist has to encounter all the customers, suppliers, and other appointments for the company. For this reason, a receptionist has to be competent and highly skilled.
Here are the key elements and abilities a receptionist needs to be fit for a job at a prestigious company:
- Strong communication skills, both verbally and written, and a strong listening capability.
- Polite and well-mannered in greeting visitors, along with confidence in guiding them to the right department.
- Organized in maintaining all records of the office and keeping the reception area clean.
- An ability to deal with phone calls and email inquiries.
- Capable of multitasking.
- Prioritizing the important multiple projects.
- Able to use technical things, like phones, copiers, printers, scanners, etc. and strong with different softwares.
- Capability of problem-solving and being dependable for the CEO.
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